Technician bagging a moldy piece of drywall in a utility room next to a water heater, an air scrubber running behind

5 questions

Questions about complaints

01

How do I make a complaint?

Call the number on this site and say you have a complaint about the website. Have your name, a phone number to reach you, the date of your call or your visit, and what happened ready.

02

What can I complain about?

The website, meaning wrong or out of date information, a broken page or something hard to use. You can also complain about how a call or a form message was handled.

03

What happens after I make a complaint?

Your complaint is written down and reviewed. If you leave a phone number, you get a call back about it.

04

Who do I talk to about work on my home or business?

Call the number on the contact page and tell us what happened so it can be reviewed.

05

Who answers questions about what my insurance covers?

Your insurer or agent answers them. Questions about what your policy covers go to them.

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Mold in your Huntersville home?

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Mold problem? Call now(980) 250-4059

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